FAQ
Answers to most common questions about products, orders, shipments, and payments.
Shipping
Standard Continental U.S Shipping
ALL ORDERS are shipped through USPS with an approximate delivery time of 5-10 business days. Unexpected delays may occur which we have no control over and is not responsible for, especially during the holidays. Shipping times may vary, but we work our hardest to get you your order as quickly as possible.
Yes international shipments will vary by country. It is the customers responsibility to pay for any customs fees, taxes or duties upon arrival. Each country has its own import regulations
International
All orders have an approximate delivery time of 7-12 business days not including holidays using standard shipping services, USPS or DHL.
Beauty Products
NO. All beauty products are 100% cruelty free.
All of our beauty products have been formulated with clean ingredients and are free from harmful additives. They are as natural as they can be.
Cosmic Palms is a small company and we currently do not accept returns on beauty products (shimmer body oils) due to health precautions.
Swimwear and Clothing
We accept unworn bikinis and clothing bought from cosmicpalms.com in new condition with tags and liners attached within 30 days of purchase for a full refund or exchange.
You will be responsible for paying for your own shipping costs for exchanging your item.
YES, you can exchange, but not return or recieve refunds for sale items.